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There are a few important things to keep in mind when returning an eBook you purchased from the Win Big Books:
You can only return items purchased directly from the Win Big Books Store.
Abuse of Return Policy: Win Big Books reserves the right to refuse to sell or to provide refunds to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy.
You can always contact Win Big Books Support for assistance with a refund. A Win Big Books Support Specialist will assist you with your return. Should you meet our criteria for a return, we will process your refund at that time. To contact Win Big Books Support, please complete our Contact form.
Once we receive your refund request, a refund is initiated immediately. We refund your purchase back to the original payment method.